Terms of Service

Last Updated: January 2025

Effective Date: January 2025

1. Acceptance of Terms

By accessing and using NZVirtualReelsPlay.com ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

NZVirtualReelsPlay.com is a social casino platform that provides entertainment-only gaming experiences.No real money gambling occurs on our platform. All games are simulated and for entertainment purposes only.

3. Eligibility

• You must be at least 18 years old to use our services
• You must be a resident of New Zealand or legally present in New Zealand
• You must not be excluded from any gambling or gaming activities
• You must provide accurate and complete information when creating an account

4. Entertainment Only - No Real Money

IMPORTANT: Our platform operates on the following principles:

• No real money deposits or withdrawals
• All wins and losses are simulated
• Virtual credits have no cash value
• No prizes or rewards can be exchanged for real money
• All gameplay is for entertainment purposes only

5. Account Registration and Security

• You are responsible for maintaining the security of your account
• You must not share your account credentials with others
• You must notify us immediately of any unauthorised use
• We reserve the right to suspend or terminate accounts that violate these terms

6. Prohibited Activities

You agree not to:

• Use automated systems or bots to play games
• Attempt to manipulate or exploit games
• Engage in any form of cheating or fraud
• Harass or abuse other users or our staff
• Use the platform for any illegal purposes
• Reverse engineer or attempt to hack our systems

7. Intellectual Property

All content on NZVirtualReelsPlay.com, including games, graphics, text, and software, is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information in accordance with New Zealand privacy laws.

9. Responsible Gaming

While our platform involves no real money, we encourage responsible gaming habits:

• Set time limits for your gaming sessions
• Take regular breaks from gaming
• Seek help if you feel gaming is becoming problematic
• Contact the New Zealand Gambling Helpline: 0800 654 655

10. Disclaimers and Limitations

Our services are provided "as is" without warranties of any kind. We do not guarantee:

• Uninterrupted service availability
• Error-free operation of games
• Compatibility with all devices or browsers
• Preservation of game progress or virtual credits

11. Limitation of Liability

To the maximum extent permitted by New Zealand law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our platform.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the platform constitutes acceptance of the modified terms.

13. Termination

We may terminate or suspend your account at any time for violation of these terms or for any other reason. You may discontinue using our services at any time by closing your account.

14. Governing Law

These Terms of Service are governed by New Zealand law. Any disputes shall be resolved in the courts of New Zealand.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

• Email: legal@nzvirtualreelsplay.com
• Phone: 0800 NZ-REELS (0800 69 73357)
• Address: Legal Department, NZVirtualReelsPlay.com, Auckland, New Zealand